Mueller Systems’ provides customer support for all areas of our software and hardware solutions. From product data sheets to phone support, Mueller Systems is committed to providing support to our customers.

Software Support
(800) 323-8584 Option 2
(704) 278-2221 (in USA)

Remote Technical Support
Mueller Systems is pleased to offer diagnostic support via the internet. Using LogMeIn Rescue our Sales and Technical Support Group can work with you on your computer to diagnose and solve technical problems.
In order to utilize this service, please contact the Mueller Systems Sales and Technical Support Group at (800) 323-8584, Option 2 to arrange an appointment for your support session.
A member of the Support Team will instruct you in the use of the site and provide detailed instruction for logging in and using this diagnostic tool.

The link below provides access to the Mueller Systems Technical Support Group for pre-arranged software support sessions over high speed internet connections only. Please do not attempt to access the site without the proper authorization.
Click to Download software for pre-arranged support sessions

Please note the link above will ask you to download a small software program to start your technical support session. Follow the instructions provided by the Mueller Systems Sales and Technical Support Group or contact your IT Department for additional instruction.

For Product Returns, click here.


Network Operations Center

Our Network Operations Center (NOC) offers round-the-clock system monitoring for its customers across North America. By freeing up resources otherwise required to monitor infrastructure data, customers are able to focus on higher-value activities that improve the efficiency and return-on-investment of their water infrastructure.